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    Lingo Bootcamp

    Redesigning a paid English-speaking app whose method worked, but whose UI was costing it new sign-ups and stalling first-week confidence.

    Lingo Bootcamp onboarding
    Practice screen
    Lessons completed

    The Product

    Lingo Bootcamp is a language learning app focused on giving users confidence to understand and speak English naturally. Our team redesigned the app experience to modernize the UI, streamline onboarding, and emphasize real instructor feedback.

    Role

    Product Designer

    Timeline

    8 Weeks

    Key Contributions
    User ResearchWireframing & PrototypingVisual DesignUsability Testing
    Impact

    What this project achieved

    What Improved

    Rebuilt onboarding, lesson playback, and instructor feedback around a calmer UI that surfaces the method inside the first session.

    Why It Matters

    Trial users reach the moment the method clicks before they drop off, validated through usability testing with real students.

    Pain Points

    Client Perspective

    The app delivered real value, but its outdated UI was costing the business new sign-ups. The team needed a refresh that matched what modern learners expected, without losing the teaching method that actually works.

    User Perspective

    Surveys with paying users surfaced one consistent frustration: the learning method worked, but getting started felt overwhelming. An unstructured flow and unintuitive interface made the first weeks feel harder than the language itself.

    Target Market

    Our initial target market is learners in Korea and Japan, particularly young adults preparing for working holiday programs. They seek affordable, mobile-first solutions to build real-life confidence and fluency in English, supported by repetition-based learning and real human feedback on pronunciation.

    Competitor Analysis

    We mapped Lingo Bootcamp's unique value against established competitors to identify differentiation opportunities.

    FeatureLingo BootcampSpeakBusuuHelloTalk
    Feedback from native speaker
    AI integration
    Focused in English Solo Speaking
    Zoom Classes Every Week
    KakaoTalk Invite Integration
    Approach

    Solution

    The teaching method already worked. The product around it did not. We focused the redesign on three layers the original app under-served: a modern, calmer UI; an onboarding that gives learners a structured first week; and a clearer place for the human teacher feedback that already differentiates the brand.

    The goal was not to add features. It was to make the existing value visible inside the first session, so trial users actually reach the moment where the method clicks.

    Modernized UI

    Streamlined Onboarding

    Real Instructor Feedback

    Interactive Preview

    Explore the Prototype

    Swipe through key screens and user flows to experience the redesigned Lingo Bootcamp app.

    Lingo Bootcamp 1

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    Core Redesign

    Main Features

    Key improvements to the app's core learning experience, each addressing specific user pain points.

    Music Player

    Everyone nowadays listens to music on their phone. Changing the UI to a Music Player format makes it intuitive and familiar. We also split the page to let users listen to either the Full Class on the left, or ONLY the Looping Audio from the current app.

    Music Player - Lesson

    Lesson B: Recording

    We kept the style of the current recording feature, but improved it by making the first tab display the lesson instructions, and the second a Karaoke-style screen to support users during the exercise, keeping the same aesthetics while boosting usability.

    Recording Start

    Lecture Tab

    Creating a more organized Lecture Tab, including both Lessons A and B, makes the screen less cluttered. We also added notifications at the top of the page for easy access to both feedback and reminders.

    Lecture Tab - Assigned

    Chat

    The communication style of the current app can sometimes feel like early 2000's chat forums. Our suggestion is to make the chat with teachers completely natural, the same way Kakao, Line, and Instagram work. Everybody knows how to use it!

    Chat List

    Practice Mode

    We focused on two key improvements. First, we enabled paid users to review previous lessons before completing the Bootcamp, unlocking new phrases immediately after each lesson. Second, since Missions emphasize repetition, renaming the feature to "Practice" signals it as an extra exercise for motivated learners. We clarified UI instructions and added a lesson overview screen for easy content revisiting.

    Practice Mode

    Secondary Features

    Additional improvements that enhance the overall experience, from personalization to visual polish.

    Avatars

    Personalized user profiles with custom avatar selection

    Language Selection

    Multi-language support for Korean, Japanese, and English interfaces

    Technical Help

    Built-in help center for troubleshooting and FAQs

    Improved Feedback

    Friendly mascot celebrations after recording submissions

    Custom Notifications

    Customizable notification schedules for lesson reminders

    Lesson Progress

    Clear visual indicators showing completion status per lesson

    Music Player Style

    Familiar audio UI inspired by modern music player apps

    Karaoke Style

    Follow-along sentence display during recording exercises

    Modern Aesthetics

    Refreshed visual design with a clean, contemporary look

    Key Product Decisions

    Design Decisions

    Users found the original lesson interface confusing. They didn't know how to replay or navigate audio. We reimagined the playback UI using a familiar music player metaphor.

    Before

    Generic media controls with unclear play/pause states and no visual feedback on progress.

    After

    Full music-player-style interface with waveform progress, familiar controls, and split-view for full class vs. loop audio.

    Outcome

    Leveraged existing mental models to reduce the learning curve. Users intuitively navigated lessons on first use.

    Research showed students felt overwhelmed completing full lessons. Breaking them into digestible parts with progressive unlocking increased engagement and reduced drop-off.

    Before

    Single long lesson format with all content loaded at once, causing cognitive overload.

    After

    Two-part lesson structure (A: Listen & Repeat, B: Record & Submit) that unlocks progressively and builds confidence step by step.

    Outcome

    Progressive unlocking gave students a sense of achievement, directly reducing early drop-off rates.

    The original app had no onboarding. Users were dropped directly into the lesson list. We designed an onboarding flow that feels like a personal setup experience.

    Before

    No onboarding. Users landed on a lesson list with no context, guidance, or personalization.

    After

    7-step guided onboarding covering language selection, notification preferences, study plan, and a sample lesson preview.

    Outcome

    Personalized setup increased user commitment and reduced first-session abandonment significantly.

    UX Process Evidence

    User Persona

    Understanding our target user, a professional looking to improve English speaking skills for career growth and international communication.

    User Persona - Sarah Min-ji Lee

    User Flow

    Mapping the complete user journey from app download through lesson completion, identifying key decision points and user paths.

    User Flow Diagram

    Heuristic Evaluation

    Systematic evaluation of the app's usability against established design principles, categorized by screen type and interaction patterns.

    Heuristic Evaluation

    Ideation, Crazy 8s

    Rapid sketching exercises exploring different layout options and interface concepts for key app screens including lectures, lessons, and settings.

    Crazy 8s Sketches

    Project Timeline

    A 7-week structured sprint from research through final presentation and proposal delivery.

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    Research

    Week 1

    • Desk Research
    • Competitor Analysis
    • User Flow (current app)
    • 1st Meeting w/ Client
    Emphasize

    Week 2

    • Proto Persona
    • User Journey Map
    • Heuristic Evaluation
    • Site Map (current app)
    • User Survey (real user)
    • 2nd Meeting w/ Client
    Ideate

    Week 3

    • User Flow Ver.2
    • Persona
    • Site Map Ver.2
    • 3rd Meeting w/ Client
    Initial Design

    Week 4

    • Crazy 8
    • Mood Board
    • Wireframe (low-fidelity)
    • Character Drawing
    • Progress Presentation for Client
    Design Decision

    Week 5

    • UI Kit
    • Wireframe (high-fidelity)
    • Design Critique Session
    • Motion Graphic
    • Mockup
    • 4th Meeting w/ Client
    Test & Improvement

    Week 6

    • Prototype
    • Usability Test
    • Improvement
    Presentation

    Week 7

    • Making Slides
    • Preparation for Presentation
    • Proposal
    Validated With Real Users

    What Students Say

    Real feedback from Lingo Bootcamp students, measuring usability, confidence, and overall satisfaction.

    "

    ""This is exactly the method I was looking for - a powerful learning approach that I really needed.""

    . Student with 20+ years English gap

    "

    ""When I talked with my friends, I sometimes said the sentences I learned. It really helps!""

    . Active Learner

    "

    ""Simple to use and convenient to study while on the go. Perfect for busy schedules.""

    . Mobile User

    "

    ""I'm more used to speaking English than before. The repetition method really works.""

    . Confident Speaker

    Impact & Takeaways

    Key Takeaways

    • Reframed the core problem from "more content" to "structured speaking flow" so daily practice felt confidence-building instead of overwhelming.
    • Borrowed music-player and chat patterns to cut onboarding friction and let learners focus on speaking, not learning the app.
    • Designed repetition as a feature, not filler, so muscle memory replaced motivation as the engine of progress.
    • Validated the redesign through usability testing, which confirmed clearer progression beat feature parity in a crowded market.

    Lingo taught me that learning products fail when they pile on features instead of designing for human motivation. The hardest part was cutting variety in favor of structure, even when competitors were adding more. I am taking forward the lesson that clarity and repetition outperform novelty when the goal is real behavior change.

    FigmaUser ResearchUsability TestingMobile UI Systems

    Future Improvements

    • Integrate AI-powered pronunciation scoring for real-time feedback during practice sessions
    • Add a social layer where learners can practice with peers and share progress milestones
    • Build adaptive lesson paths that adjust difficulty based on individual performance data
    • Expand language support beyond English to serve Korean and Japanese learners in reverse
    • Introduce spaced repetition for vocabulary retention alongside speaking practice

    Let's build something people don't have to think about.

    The best products feel obvious. That is what I aim to design.

    © Plinio's portfolio 2026